Last updated: February 20, 2026
Except where stated below or required by applicable law, all purchases of MoodFood subscriptions are final and non-refundable.
If you subscribed directly through our website (not through the App Store or Google Play) and a money-back option was shown to you at checkout, you may qualify for a refund if all of the following are true:
We'll review what you send and reply by email with our decision.
This guarantee does not cover:
Changing your mind about the product, or not liking what it recommended; and billing surprises you could have avoided — not realizing a trial would convert to a paid subscription, that the plan renews automatically, or that the app is a paid product. Please review your plan and trial terms before subscribing.
Outside of the money-back guarantee above, fees already paid are non-refundable and non-exchangeable, except as set out below or as your local law requires.
You may cancel your purchase any time before midnight of the third business day after buying, and we'll return your payment in full.
You have 14 days to withdraw from your purchase without giving a reason and at no cost. This period runs from the date of purchase — or, if you started with a free trial, from the day the trial began.
To withdraw, email us at support@moodfood.in before the 14 days are up (you're welcome to use the EU's model withdrawal form, though it isn't required). Sending your notice before the deadline is all that's needed to meet it.
If you withdraw, we'll refund everything you paid within 14 days of hearing from you, using your original payment method, at no extra cost to you — unless you've separately agreed to a different arrangement.
If you were shown and agreed in advance to start receiving the service immediately (before the 14 days ran out) and acknowledged that doing so would end your withdrawal right, you won't be eligible for a refund on digital content already delivered, and only a prorated refund on an ongoing digital service — unless what we provided was faulty. If this applies to you, we'll send you a copy of the consent you gave.
Under Brazil's consumer protection law, you can cancel your purchase within 7 calendar days of buying, for any reason. We'll refund the full amount promptly, using the same payment method you originally used, unless we've agreed otherwise with you.
Bought through the App Store? Apple handles those refunds directly — use Apple's own refund request process, since we're not able to issue App Store refunds ourselves.
Bought through Google Play or directly on our website? Email support@moodfood.in and our team will take it from there.